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Hi, I have a problem with the app rating. I have contacted you before, you helped me through the app rating, but according to your previous guidance, the rating is 18+. And then the user thought that our app has adult content, in fact we did not, so the user gave My app has a very low score, which results in a low app score. I am very depressed.

I resubmitted the rating yesterday but was rejected. I hope to get your help again, thank you.

In addition, I found other software of the same type, such as bigo, up live, live me, etc, their ratings are 12+, and marked “recommended parental supervision”, how is this set?I think my app rating should be the same. But I don’t know how to do it, help me please.

I look forward to your reply, best wish for you.

Here are some screenshots：

This is the last reply you sent me：

The Content ratings results and questionnaire contents are as follows:

First I chose the “ Social Networking, Forums, Blogs and UGC Sharing ”

Below is the questionnaire I filled out.

After a while, I received an app rejected email with the following content:

Then I chose the “Entertainment” category as shown below:

Then I resubmit my app, but I was rejected a few minutes later.